FAQs

BRACELET FAQs:

Does my bracelet comes with a Certificate?
• No, only specific type of bracelets comes with a Certificate

Do you resize?
• Yes, we can as long as you will provide us your correct wrist size before we ship-out your order. We will not be held liable if you provided us a wrong size

Will I still be able to get the extra bead/s that you will remove from my bracelet?
• Yes, we will give you the extra beads that we’ll remove after resizing OR we can provide you free extra string so you can resize it yourself

Can you resize the bracelet to a bigger wrist size?
• Yes, if you like it to be bigger we can only add bracelet spacers to meet your size. We cannot provide additional natural stones 

Does the bracelet comes with a box?
• Yes, every order comes with a velvet box

Does my bracelet comes with a warranty?
• Our bracelets DOES NOT come with a warranty. Each bracelets comes with a repair kit that if your bracelet string is broken you can re-string it yourself. We DO NOT replace broken beads. Please read our Returns Policy for more further information.